Editing an administrative account

If you need to change information, you can edit the account and make the changes. You can also reset the password for an administrative account without modifying any other account information. For more information, see Resetting the password for an administrative account.

You must have the PRIV_ACCOUNT privilege in your role in order to edit the accounts of other users. Without that privilege, you only have the rights to edit your own account information.

If you try to edit an account at the same time as another system administrator, the software displays an error message indicating that the account has been updated or deleted by another administrator, and preventing you from saving any changes that you may have made to the account. To continue making changes to this account, you must reload the page and re-enter your changes.

If you try to edit a user that another administrative user has deleted, the software removes the user from the User List and displays an error message indicating that the record has been deleted by another user.

You can edit your own account. For example, you can edit the “admin” account settings while you are logged in to that account.

To edit an administrative account

  1. Log in to the Admin console.
  2. Choose Security from the navigation pane.
  3. Choose Accounts from the Security menu.
  4. Find the administrative account that you want to edit, then choose the Edit option next to the account information.
  5. Complete the fields, as necessary. For more information, see Fields: Edit Account.
  6. Choose OK to save your changes, or choose Cancel to discard your changes and return to Accounts.

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